Shipping
● The ordered items will be shipped Monday through Friday, within five days from the ordered date.
● Within Thailand, orders will be shipped by Kerry Express (Thailand) Public Company Limited which will usually take 1-2 days to deliver.
● Overseas orders will be shipped by UPS Parcel Delivery Service Ltd.(Thailand). It will provably take about 5-7 days to deliver during business hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. You can track the process of shipping with the shipping company sites.
● UPS requires a physical address to make deliveries. Please include a physical shipping address when making a purchase.
● We are not responsible for any delays caused by weather, customs clearance process, and other reasons. Shipping may become impossible without prior notice due to the circumstances in each country. Please note that we are unable to redirect orders once items have been dispatched.
● Shipping fee will differ depending on the delivery destination and the weight of the purchased products. For detail, please check with them.
– Kerry Express Thailand Call center: 1217
– Kerry Express Thailand website: https://th.kerryexpress.com/en/home/
– UPS country guide: https://wwwapps.ups.com/ctc/request?loc=en_TH
● During the COVID 19 situation, please understand that the delivery may be slightly delayed.
If you have any questions, please do not hesitate to email us: kmtomyam2012@gmail.com